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Popular Help Topics
Getting started
Troubleshooting email confirmation
Disable or delete an additional user on your account
Auditing shipments for multiple carriers
How far back does an audit go?
Resolve invalid UPS® credentials
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Direct customers
Package information was not uploaded in time
Third Party Shipment Detail Report
Shipment Detail -es Report
Add additional users to your account
What documents do I need to submit a lost or damaged claim with UPS?
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Merchants
Late fee calculation workflow
Adjust customer pricing
Create a new customer account
Will my previous platform service provider know I switched?
How to file for claims ahead of time
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Shipping accounts
How to enable auditing on a customer’s shipping account
Create a new customer account
How to disable auditing on a customer account
Package information was not uploaded in time
Create a CAO View
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Lost and damage
Should I declare a value on my package?
How declared value is handled for claims
How to report a shipment as damaged in transit
What do I do with my UPS package that’s been reported as damaged?
UPS Capital insurance policy settings
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Jobs
676. Security Manager interview process
180. Sales Manager interview process
602. Internal Dev interview process
611. WordPress Dev Manager interview process
405. Green CAO Pipeline interview process
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