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Getting started

How to enable online billing

Resolve invalid UPS® credentials

How to download UPS invoices

Can Share a Refund work for businesses with a waiver on late delivery?

How to download FedEx invoices

Direct customers

How to filter billing notifications on UPS

FedEx.com insurance policy settings

Enable Carrier Agreement Compliance (CAC)

Troubleshooting email confirmation

CAO Savings Summary Report

Merchants

How to create a new admin user

Print resources available to merchants

How to identify if the user is a linked user

Customer Invoicing Terms

Shipments Detail report

Shipping accounts

Package information was not uploaded in time

How to enable auditing on a customer’s shipping account

Create a new customer account

How to see shipping accounts with waivers

How to disable auditing on a customer account

Lost and damage

LDS Refunded Shipments Details Report

What do I do with my UPS package that’s been reported as damaged?

How to report a shipment as lost

How do I file a claim for a damaged package?

How to check lost or damaged claim status on a UPS shipment

Jobs

615. Blue Dev Manager interview process

Prospective Employee workflow

Active Employees

611. WordPress Dev Manager interview process

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