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Direct customers

Home › Direct customers › Page 13
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How to handle web adjustment emails

New customer tip Carriers email replies related to investigations on billing disputes can be safely ignored. Share A Refund appropriately handles such responses for

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DHL Express insurance settings

Need help navigating to the edit shipping account page? Check out the Enable lost and damage service article within this Share A Refund help

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Enable lost and damage service

New customer tip The default settings for the lost and damage service are recommended. Additional articles within this help center cover advanced settings for

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UPS Capital insurance policy settings

Need help navigating to the edit shipping account page? Check out the Enable lost and damage service article within this Share A Refund help

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FedEx.com insurance policy settings

The settings listed below are intended to provide guidance to Share A Refund customers in configuring lost and damage claims for FedEx within the

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UPS.com insurance policy account settings

Need help navigating to the edit shipping account page? Check out the Enable lost and damage service article within this Share A Refund help

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How to repudiate service fees ahead of time

fna.epi.run The auditing and claim filings services built into Share A Refund are designed to comprehensively manage the process of getting refunds and credits

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How to verify refunds and credits

Billing adjustments related to service failure and overcharges are applied to shipping invoices as credits. This guide showcases how to find these refund credits

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How to cancel your account

Stopping all services on your account can be done with a few taps from inside your customer dashboard. Stop auditing on your account Was

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Add, update, remove a shipping account

Shipping accounts associated with your Share A Refund account are managed in the customer dashboard. This guide handles common task related to adding new

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