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How do I report a FedEx package as damaged?

This article details the manual five-step process to follow when damage occurs on a FedEx package. Outlined below are the steps that are necessary

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How do I file a claim for a damaged package?

This article details the process to file a claim with DHL® Express after a package has been damaged in transit. Submit claim online Claims

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Which carriers are supported?

A variety of shipping carriers exist in the market. It’s important to know which carriers Share A Refund covers. Supported carriers Share A Refund

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How to calculate contract negotiation cost savings

A customer recently asked, “How do you calculate the UPS and FedEx cost savings that result from your contract negotiation services?” In this article,

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How to configure FedEx tracking numbers in Excel

Excel does not populate FedEx tracking numbers appropriately which creates a problem when analyzing shipment data. This article will detail how to properly configure

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Removing double quotes in reference fields

Overview Double quotes are used as separators between comma delimiters in a CSV file. If you use double quotes in one of the UPS,

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How to check lost or damaged claim status on a UPS shipment

Shippers and receivers can check their claim status using the package tracking number. However, the tracking number will provide only summary status information. Only

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Who can report a UPS package as lost or damaged?

Either the shipper or receiver of the package can contact UPS to report the package as damaged or lost. However, if a claim is

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Can a lost or damaged claim be filed on UPS international shipments?

It is possible to report a package as lost or damaged when delivered to an international location. However, UPS has restrictions on using the

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What do I do with my UPS package that’s been reported as damaged?

When a package is reported as damaged, make sure to keep the original carton, its contents, and all packing materials unless advised otherwise. Sometimes

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