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Popular Help Topics
Getting started
How to verify the credits from FedEx and UPS on your Share a Refund bill
Auditing shipments for multiple carriers
Which shipments are eligible for a refund?
How to download UPS invoices
How to enable online billing
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Direct customers
Shipments Detail report
How to verify refunds and credits
What is Global ID?
Resolve invalid UPS® credentials
Refunded Shipments Detail Report
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Merchants
Package information was not uploaded in time
Refunded Shipments Detail Report
How to use Google Analytics to track conversions
Dimensional Weight Charged by Shipments report
How to use the Recovery Detail Report
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Shipping accounts
Create a CAO View
Create a new customer account
Package information was not uploaded in time
How to disable auditing on a customer account
How to see shipping accounts with waivers
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Lost and damage
FedEx Claims Request Access Guide
DHL Express insurance settings
What documents do I need to submit a lost or damaged claim with FedEx?
LDS Refunded Shipments Details Report
How long do I have to report a lost or damaged shipment with UPS?
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Developers
Share A Refund Invoice API overview
Share A Refund Currency API overview
Share A Refund Agreements API overview
Share A Refund Auth API overview
Getting started developer guide
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Jobs
New Candidate Application
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