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Getting started

Disable or delete an additional user on your account

How to enable online billing

Carrier invoice integration types

Workflow of a good parcel audit

How to update an invalid email address

Direct customers

What is Global ID?

Add additional accounts to UPS Online Billing Center

GL-Coding Cost Code Report

Void unused shipping labels

How to handle web adjustment emails

Merchants

Directions on generating a CAO contract

How to modify scheduled reports for customers

Prospectus email notifications

Merchant: Enable Lost and Damage

Earned discount rules in carrier agreements

Shipping accounts

Package information was not uploaded in time

Create a new customer account

How to see shipping accounts with waivers

How to enable auditing on a customer’s shipping account

Create a CAO View

Lost and damage

Can a lost or damaged claim be filed on UPS international shipments?

FedEx Claims Request Access Guide

UPS Capital insurance policy settings

FedEx.com insurance policy settings

How long do I have to report a lost or damaged package with UPS?

Developers

Share A Refund SFTP API overview

Paper Invoice Preference API overview

Share A Refund Fuel Surcharge Rate API overview

Share A Refund Statement API overview

Getting started developer guide

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