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Popular Help Topics

Getting started

How to verify the credits from FedEx and UPS on your Share a Refund bill

Resolve invalid FedEx® credentials

How far back does an audit go?

Carrier invoice integration types

Resolve invalid UPS® credentials

Direct customers

FedEx.com insurance policy settings

How to filter billing notifications on UPS

How to make invoice adjustments

Customer: Enable Proof of Delivery

Removing double quotes in reference fields

Merchants

Shipment audit and recovery process

CAO Customers Missing Volume Report

Details on the Stripe Integration with Share A Refund

Account issue request form

Disable or delete user from a customer account

Shipping accounts

How to disable auditing on a customer account

Create a CAO View

Package information was not uploaded in time

How to enable auditing on a customer’s shipping account

Create a new customer account

Lost and damage

Enroll FedEx Shipping Account Numbers

UPS Capital insurance policy settings

UPS.com insurance policy account settings

Who can report a UPS package as lost or damaged?

Can a lost or damaged claim be filed on UPS international shipments?

Developers

Share A Refund Report API overview

Share A Refund Auth API overview

Share A Refund Email API overview

Share A Refund Stripe API overview

Share A Refund Merchant API overview

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