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Popular Help Topics

Getting started

Package information was not uploaded in time

Resolve invalid UPS® credentials

Workflow of a good parcel audit

Resolve invalid FedEx® credentials

Add additional users to your account

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Direct customers

LDS Refunded Shipments Details Report

No Proof of Delivery Shipments Report

Customer: Enable Proof of Delivery

Is there a way I can tell if we really did get the credit from FedEx that is on the bill sent by Share A Refund?

What documents do I need to submit a lost or damaged claim with FedEx?

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Merchants

Package Statistics Report

Refund Credits Report

How to send a mailer

How to create a new admin user

Delete user

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Shipping accounts

Package information was not uploaded in time

Create a new customer account

How to enable auditing on a customer’s shipping account

How to see shipping accounts with waivers

Create a CAO View

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Lost and damage

How long do I have to report a lost or damaged package with UPS?

How to check lost or damaged claim status on a UPS shipment

FedEx Claims Request Access Guide

What documents do I need to submit a lost or damaged claim with UPS?

DHL Express insurance settings

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Developers

Share A Refund User API overview

Share A Refund Invoice API overview

Use Postman to call the Share A Refund API

Share A Refund Additional Info API overview

Share A Refund Graph API overview

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Jobs

New Candidate Application

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