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Getting started

Package information was not uploaded in time

How to verify the credits from FedEx and UPS on your Share a Refund bill

How to download UPS invoices

How to update an invalid email address

Add additional users to your account

Direct customers

Troubleshooting email confirmation

How to cancel your account

LDS Customer Status Report

Shipments Detail with GLC

Export shipping accounts

Merchants

How to create a manual invoice

Surcharge Net Rates rules in carrier agreements

Invoice Summary Sender Address Report

Earned discount rules in carrier agreements

Late Shipments Export Report

Shipping accounts

How to disable auditing on a customer account

Package information was not uploaded in time

Create a CAO View

Create a new customer account

How to see shipping accounts with waivers

Lost and damage

What documents do I need to submit a lost or damaged claim with FedEx?

How long do I have to report a lost or damaged shipment with UPS?

How do I file a claim for a damaged package?

How to check lost or damaged claim status on a UPS shipment

How to report a shipment as lost

Developers

Share A Refund Prospectus API overview

Share A Refund Carrier Agreement Optimization API overview

Share A Refund Shipment API overview

Share A Refund Report API overview

Getting started developer guide

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