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Getting started

Package information was not uploaded in time

How far back does an audit go?

Resolve invalid FedEx® credentials

Add additional users to your account

How to update an invalid email address

Direct customers

Update your password

What is Global ID?

How adjustments to billing notification frequency affects invoicing

Can a lost or damaged claim be filed on UPS international shipments?

Customer: Enable Proof of Delivery

Merchants

Refund credits secured but not invoiced

Track landing page traffic with Google Analytics

How to merge user accounts

What is Muda (public)

Shipments Summary by Type report

Shipping accounts

How to disable auditing on a customer account

Package information was not uploaded in time

Create a new customer account

How to enable auditing on a customer’s shipping account

How to see shipping accounts with waivers

Lost and damage

Should I declare a value on my package?

How do I file a claim for a damaged package?

LDS Refunded Shipments Details Report

What documents do I need to submit a lost or damaged claim with UPS?

How long do I have to report a lost or damaged package with FedEx?

Developers

Share A Refund Prospectus API overview

Share A Refund Merchant API overview

Share A Refund Job API overview

Share A Refund Shipment API overview

Share A Refund Fuel Surcharge Rate API overview

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