Should I declare a value on my package?
UPS and FedEx automatically protect each domestic package and international shipment against loss or damage up to a value of $100 without a declaration
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UPS and FedEx automatically protect each domestic package and international shipment against loss or damage up to a value of $100 without a declaration
Share A Refund helps shippers recover funds related to lost and damaged shipments by automating the entire process. The costs recovered through this fully
While Share A Refund files lost and damaged claims automatically once AutoFile is enabled in a customer’s account, UPS has specific requirements for shipments
Is AutoFile enabled on your account? If yes, it’s likely that Share A Refund already took actions on this shipment. The last tracking event
Did you check the lost and damage management page? Share A Refund may have already processed a damage claim for this shipment. The carriers
Customer question Where do I see the customs duty billed to a shipment inside the Share A Refund customer dashboard? Share A Refund performs
Data security We hold security in the highest regard. All software and supporting resources are implemented using best practices in application development for building
Verifying FedEx and UPS refund credits A screenshot is taken from the FedEx online billing center that showcases the details of each refund, including
New customer tip Carriers email replies related to investigations on billing disputes can be safely ignored. Share A Refund appropriately handles such responses for
Need help navigating to the edit shipping account page? Check out the Enable lost and damage service article within this Share A Refund help