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Workflow of a good parcel audit

The intent of this article and video is to detail the process and workflow of a good parcel audit. Introduction This video is all

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How to enable online billing

The directions below detail the process for enrolling in the Online Billing Center for your UPS®, FedEx® and DHL® accounts that are currently receiving

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Carrier invoice integration types

integration.sar.run Share A Refund offers customers a few different options for integration. This optionality makes for a streamlined implementation, especially in the case of

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Troubleshooting email confirmation

A new customer asks, “Why am I not getting the confirmation email in the signup process?” The email sending service built into Share A

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Package information was not uploaded in time

Exception codes provided by carriers in response to the dispute request provide guidance on why the shipment is not eligible for late delivery. Below

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How to download DHL invoices

This guide will take you through the steps to download recent DHL invoices. Getting started 1. Log in to the DHL MyBill system using

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How to download FedEx invoices

This guide will take you through the steps to download recent FedEx invoices. Getting started Download single PDF Download CSV files

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add user

Add additional users to your account

In some circumstances, you might want to add an additional colleague to your account. This article outlines how to easily add an additional user

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How to download UPS invoices

This guide will take you through the steps to download recent UPS invoices. Getting started 1. Go to UPS.com and log in using your

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Disable or delete an additional user on your account

In some circumstances, you might want to delete or disable an internal stakeholder on your account. This article outlines how to easily delete or disable

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