Did you know?
Carrier invoices are required to perform analysis for purposes of carrier agreement optimizations and other evaluations of shipping data.
This guide will take you through the steps to download recent UPS invoices.
Getting started
1. Go to UPS.com and log in using your username and password
2. Tap on username in upper, right corner of the screen
3. Tap Pay Bill
Pro tip:
There are likely multiple user accounts associated with your login. The objective is to get recent invoices from each account.
UPS Billing Center
4. On the Pay Bill page, within the Manage Your Bills card, tap Go to Billing Center
5. On the left sidebar, tap My Plan Invoices
6. Tap the desired Plan Number
7. On the page, there is a Download Invoice button
Pro tip:
Perform the follow steps for each account number, included within the Account Number drop down list, shown below.
Archive history
6. Under Search Criteria select an invoice date range covering 13 weeks. Begin search on a Sunday and end on a Saturday.
7. Select “(.csv)” from the Document Type drop-down menu.
8. Tap Search button.
Download CSV invoices
9. Tap the checkbox in the header to select all invoices.
10. Tap View/Download button to download and combine all invoices.
Pro tip:
A PDF version of a single invoice is required. Perform the steps below.
Download a PDF invoice
11. Change Document Type from CSV to PDF Format.
12. Tap Search button.
13. Tap View/Download button to view and download PDF file.
14. Send all CSV and PDF documents to Share A Refund contact.
Pro tip:
DO NOT open or re-save the downloaded invoices before emailing them to Share A Refund.