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Popular Help Topics
Getting started
Which shipments are eligible for a refund?
Resolve invalid UPS® credentials
Workflow of a good parcel audit
Add additional users to your account
How to download DHL invoices
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Direct customers
Why Share A Refund is free
Accessorial Summary Details Report
Shipment Detail -es Report
Test Article of other category
Add additional accounts to UPS Online Billing Center
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Merchants
Report null shipping accounts
How to make invoice adjustments for a customer
How to create a manual invoice
QuickBooks Online integration for Merchants
Invoice Summary Sender Address Report
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Shipping accounts
Create a CAO View
Create a new customer account
Package information was not uploaded in time
How to enable auditing on a customer’s shipping account
How to see shipping accounts with waivers
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Lost and damage
What documents do I need to submit a lost or damaged claim with UPS?
How long do I have to report a lost or damaged shipment with UPS?
How to report a shipment as lost
How to report a shipment as damaged in transit
Enable lost and damage service
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Jobs
701. Design interview process
405. Green CAO Pipeline interview process
Check new candidate evaluation results
880. Product Manager interview process
615. Blue Dev Manager interview process
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