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Getting started

Resolve invalid UPS® credentials

How to enable online billing

How to update an invalid email address

Add additional users to your account

Package information was not uploaded in time

Direct customers

How declared value is handled for claims

Resolve invalid UPS® credentials

How to repudiate service fees ahead of time

Carrier invoice integration types

How to review the CAO Savings Report

Merchants

How to use email templates in the resources folder

Shipments Details Billed by Third Party Report

How to enable auditing on a customer’s shipping account

Handling the certificate approval request

How to attach sales reps to customer accounts

Shipping accounts

How to enable auditing on a customer’s shipping account

Package information was not uploaded in time

How to see shipping accounts with waivers

How to disable auditing on a customer account

Create a new customer account

Lost and damage

How do I file a claim for a damaged package?

LDS Refunded Shipments Details Report

What documents do I need to submit a lost or damaged claim with UPS?

How long does the lost and damaged filing service take?

How long do I have to report a lost or damaged package with FedEx?

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604. Green Dev interview process

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