Skip to content
Affiliates
Auditor
Developers
Direct customers
Investors
Jobs
Merchants
Products
Security
Ship
@app
@www
@app
@www
How can we help?
Discover the answers you seek...
Search
Merchants
Direct customers
Jobs
Lost and damage service
Getting started
Popular Help Topics
Getting started
Auditing shipments for multiple carriers
Add additional users to your account
How to download UPS invoices
How to verify the credits from FedEx and UPS on your Share a Refund bill
How to update an invalid email address
See all
Direct customers
Late Shipments Export Report
How long do I have to report a lost or damaged package with FedEx?
Request a block on an email address be removed
Auditing shipments for multiple carriers
All available reports and analytics
See all
Merchants
Net rate rules configuration guide
How to create ads with Facebook business manager
Adjust customer pricing
Additional Fees Shipment Details Report
How to identify if the user is a linked user
See all
Shipping accounts
How to enable auditing on a customer’s shipping account
Create a new customer account
How to see shipping accounts with waivers
How to disable auditing on a customer account
Package information was not uploaded in time
See all
Lost and damage
How long do I have to report a lost or damaged package with UPS?
Enable lost and damage service
Enroll FedEx Shipping Account Numbers
Can a lost or damaged claim be filed on UPS international shipments?
Should I declare a value on my package?
See all
Jobs
New Candidate Application
See all
Need support?
Have a question or an issue?
Contact our Support and we’ll get in touch
Contact Support
