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Getting started
Auditing shipments for multiple carriers
Troubleshooting email confirmation
How to update an invalid email address
How to download FedEx invoices
Add additional users to your account
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Direct customers
How to repudiate service fees ahead of time
Dimensional Weight Charged by Shipments report
How credits are applied
What do I do with my UPS package that’s been reported as damaged?
Direct Customer credit card payment
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Merchants
Shipment Detail SL Report
How to enable online billing on customer carrier accounts
Update terms on customer account
General Ledger Coding (GLC) service overview
How to discount a customer invoice
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Shipping accounts
Package information was not uploaded in time
How to disable auditing on a customer account
Create a new customer account
Create a CAO View
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Lost and damage
FedEx Claims Request Access Guide
How to report a shipment as lost
How do I report a FedEx package as damaged?
How long do I have to report a lost or damaged package with FedEx?
UPS Capital insurance policy settings
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