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Popular Help Topics
Getting started
Troubleshooting email confirmation
Carrier invoice integration types
How to download DHL invoices
Which shipments are eligible for a refund?
How to download UPS invoices
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Direct customers
Chargebacks report
What documents do I need to submit a lost or damaged claim with FedEx?
Customer: Disable Proof of Delivery
How to review the CAO Savings Report
Login directions for Shopify Customers
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Merchants
Add additional users to a customer account
Shipments Detail with GLC
Customer contracts
Why Share A Refund is free
Track landing page traffic with Google Analytics
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Shipping accounts
How to see shipping accounts with waivers
How to disable auditing on a customer account
Create a new customer account
How to enable auditing on a customer’s shipping account
Create a CAO View
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Lost and damage
How do I file a claim for a damaged package?
DHL Express insurance settings
Enable lost and damage service
How to check lost or damaged claim status on a FedEx shipment
LDS Refunded Shipments Details Report
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