Delete user

The purpose of this article is to demonstrate how to properly remove a user or customer.

Steps

1. Login to your merchant admin account and tap Users on the left sidebar
2. Tap the pencil icon in the Action column for target user
3. Set user Enabled: Yes -> No
4. Tap Update
   • to confirm setting change this takes action against Shipping Accounts by setting each Shipping Account as Paused – Contract Terminated
5. Tap Delete user
   • Removes from active user list
   • To recover, enable check box Show Trashed during search for users where account was deleted

Additional resources

• Disable or delete user from a customer account