Resolve invalid DHL credentials
Is a customer having trouble entering valid DHL credentials? Online billing resources are accessed in different applications offered by DHL according to region. There
Is a customer having trouble entering valid DHL credentials? Online billing resources are accessed in different applications offered by DHL according to region. There
Did you get a customer pause email? Notification of automatic actions taken on a customer’s accounts are sent to the notification contacts listed within
Ready to switch your logistics consulting business to the Share A Refund Platform? Topics within this help center detail the next steps in getting
Did the user terminate the account accidentally? Mark the account as enabled = Y from inside the customer dashboard, and mark each shipping account
Detail on the invoice sent to you each month from Share A Refund are listed below. Looking for more info on customer invoicing? Check
The recent invoices billed to a customer’s account can be viewed within the Edit User page inside your merchant admin dashboard. The intent of
Quick tip Check the Settings page within your admin account. The emails sent to program managers / administrators are editable by Admin users. The
Need to discount a future invoice? Try applying a 7 day free trial to the customer account. Applying a discount to an open customer
Pro tip Look at the URL for a given invoice. Number at the end corresponds with the invoice number. Update the number to the
Typical use case A free trial was offered to a customer verbally, during an in-person meeting, and needs to be applied to the user
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