Manage user roles and permissions
Share A Refund provides flexibility by offering user roles with different levels of permissions. Resellers use roles and permissions to define different types of
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Share A Refund provides flexibility by offering user roles with different levels of permissions. Resellers use roles and permissions to define different types of
Recently a merchant asked, “Why does the system show $767.89 in refunds delivered between September 3-9, but only $11.69 in payments?” This article will
As a merchant, your customer may want to verify the refund credits reflecting on their UPS and FedEx invoices. The intent of this article
As a reseller, a customer could ask you about the process for audit and recovery. The intent of this article is to outline the
Larger corporations have cost controls and must first generate a PO number in order to make a payment on a vendor invoice. This article
As a merchant, you might need to consolidate customer accounts. For example, a customer might have their UPS and FedEx accounts listed as different
The Linked User Feature makes managing customers’ accounts more efficient. As a merchant, you may want to view which users are linked to specific
Share A Refund makes it easy to attach sales reps (or agents) to customer accounts through user roles and the Linked User feature. This
Your customers may ask to add additional users to their accounts. This support article outlines the steps to add users to a customer’s account.
A customer may need help disabling or deleting a user on their account. This article outlines how to easily delete or disable someone’s access