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Direct customers

Home › Direct customers › Page 8
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Large package / oversize report

The intent of this article is to demonstrate how to export a large / oversize package report. This report contains all shipments that received

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Export GL Code report

The intent of this article is to demonstrate how to export a summary of invoice charges, GL coding for payment remittance file, or GL

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Support. European countries

General support now exists for Europe. The Euro (€) is also now supported within Share A Refund. The Euro (€) is available for payment

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FedEx Claims Request Access Guide

The intent of this article is to provide guidance on what to do in the case of the error message shown in the screenshot

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Carrier Agreement Optimization Savings Report

The intent of this guide is to demonstrate the CAO savings report and help explain the savings. Overview The Carrier Agreement Optimization savings report

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How to make invoice adjustments

The intent of this article is to guide you through the process to request invoice adjustments in the instance that a refund is incorrectly

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How to make invoice adjustments for a customer

The purpose of this article is to guide you through the steps to request invoice adjustments in the instance that a customer’s refund is

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UPS Shipping Charge Correction Audit Fee

If you’ve ever guessed or miscalculated the weight or measurement of a package before sending it out, you are not alone. The intent of

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Why aren’t my inputs saving?

Do your inputs appear to not be saving in the system? The intent of this article is to explain a rare issue regarding cached

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Late Shipments Export Report

Normally, Share A Refund performs all the necessary follow-up actions (emails, phone calls, etc) to secure your savings. In the case you need to

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