The intent of this article is to give instructions on how to enable the Lost and Damage (LDS) feature.
Merchant admin / managers
- Search for User.
- Tap on the selected User.
- Scroll down to Edit Shipping Account Card (lower on the page).
- Tap edit within target shipping account (see image.1 below)
- Set Lost and Damage Claims to Y(Auto) (see image.2 below)